Chapter 3: Training and Policies
DOI:
https://doi.org/10.5860/ltr.50n6Abstract
Chapter 3 of Library Technology Reports (vol. 50, no. 6) “Digital Media Labs in Libraries” will help you prepare for the unexpected through training staff and patrons and developing sound policies. The chapter lists resources for sample job descriptions, patron training, sample policies, and liability forms.
References
'“Statistics,” YouTube' () accessed April 25, 2014, nShannon Barniskis, '“FAQs: Dangerous Tools in the Library,”' At the Same Time () (blog), March 16, 2014, nGina Martinez, '“How to Deal with the Grumpy Patron,”' Library Worklife: HR E-News for Today’s Leaders (): August 2012, http://ala-apa.org/newsletter/2012/08/13/how-to-deal-with-the-grumpy-patronn