Chapter 2: Vendors and Products
DOI:
https://doi.org/10.5860/ltr.45n8Abstract
This chapter of “Opening Up Library Systems through Web Services and SOA: Hype or Reality” takes an in-depth look at what is currently available on the ILS market, what services are offered in terms of APIs and customizability, and how users have reacted to the products and services. Vendors covered in this chapter include Ex Libris, The Library Corporation, Innovative Interfaces, Polaris, SirsiDynix, Talis, and VTLS.
References
Marshall Breeding, “Ex Libris Sets Strategic Course on Open Systems,”
Smart Libraries Newsletter
, Aug. 2008; “Ex Libris Launches Open-Platform Program, Reaffirming Its Commitment to Openness as a Core Company Value,” Ex Libris press release, June 29, 2008, www.librarytechnology.org/ltg-displaytext.pl?RC=13372nTamar Sedeh, telephone interview by the author, Aug. 13, 2009.nTamar Sadeh, e-mail and telephone interview by the author, including a Web demo of the EL Commons, Aug. 13, 2009.nKen Mitchell, e-mail interview by the author, Aug. 31, 2009.nMike Curtis, e-mail interview by the author, Aug. 24, 2009.nMike Rogers, e-mail interview by the author, Aug. 20, 2009.nILS manager at National Library of Australia, e-mail interview by the author, July 27, 2009.nBrad LaJeunesse, president, Equinox Software, e-mail interview by the author, July 26, 2009.nGar Sydnor, senior vice president, The Library Corporation, e-mail interview by the author, Aug. 6, 2009.nGene Shimshock, vice president of marketing, Innovative Interfaces, e-mail interview by the author, Aug. 13, 2009.nIbid.nInnovative Interfaces, “At University of Lethbridge (Canada), Machines Talk When People Talk: Patron Web Services Keeps Library in Synch with Campus,”
INN>Touch
, no. 4 (March 2009): 4, www.iii.com/news/it/it_2009_03.pdfnJoshua Ferraro, CEO, LibLime, e-mail interview by the author, Aug. 18, 2009.nKathryn Miller, director of marketing, Polaris, e-mail interview by the author, Aug. 14, 2009.nTalin Bingham, chief technical officer, SirsiDynix, e-mail interview by the author, Aug. 28, 2009.nAndy Latham, “Opening the Wall of the Library: SOA and Web Services at Talis” (Aug. 2009): 3, www.talis.com/integration/documents/talis_SOA_white_paper_august_2009.pdfnIbid., 4.nIbid.nIbid.nIbid, 21–23.nIbid, 20; see also “Students at Queen's University Belfast Can Now Pay Their Library Fine Online with Debit and Credit Cards,” Talis press release, Jan. 10, 2008, www.librarytechnology.org/ltg-displaytext.pl?RC=12971n“Online Payments for Students at the University of Wolverhampton, ” Talis press release, Dec. 4, 2008, www.librarytechnology.org/ltg-displaytext.pl?RC=13696nLatham, “Opening the Wall,” 5.nAnonymous [a systems manager in a library that uses Talis Alto and Keystone], e-mail interview by the author, Sept. 1, 2009.nVinod Chachra, president and CEO, VTLS, e-mail interview by the author, Sept. 1, 2009.n