Chapter 3: Improving Understanding of Electronic Resources Usage: Beyond Logons and Downloads
DOI:
https://doi.org/10.5860/ltr.46n6Abstract
Logons and downloads offer a glimpse into user behavior, but they present only part of the picture. To create a fuller understanding, initiatives such as Project MESUR and the Eigenfactor, as well as user-oriented models and ROI studies, have emerged.
References
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