Chapter 4: Vendor Profiles
DOI:
https://doi.org/10.5860/ltr.47n4Abstract
Chapter 4 examines in depth a few major ILS vendors: proprietary vendors Polaris, Biblionix, SirsiDynix, Innovative; and Koha support companies ByWater and LibLime. These serve a range of library types and span the range of satisfaction ratings. For each vendor, respondents’ comments illuminate possible reasons behind the ratings.
