Chapter 6: Creating Community at the Digital Branch
DOI:
https://doi.org/10.5860/ltr.45n6Abstract
This chapter of “Building the Digital Branch: Guidelines for Transforming Your Library Website” discusses the relationships and interactions that occur in a digital branch and how they parallel those at a physical library. Topics include both in-person interactions for users of the site like focus groups and online interaction through tools like Twitter, blogs and news groups.
References
Randi Anderson and Adrienne O, online postings to Join a Book Group page, Aug. 25 & 27, 2008, Topeka & Shawnee Public Library website, http://www.tscpl.org/bgib/comments/join_a_book_groupn“Instant Messaging,” Wikipedia, http://en.wikipedia.org/wiki/Instant_messagingn“Text Messaging,” Wikipedia, http://en.wikipedia.org/wiki/Text_messagingnZappos Twitter page, http://twitter.com/zapposnZappos_Service, online postings to Twitter in reply to makkura, BradDitzell, FriendlessinSD, and throk, April 8, 2009, http://twitter.com/Zappos_ServicenChris Brogan, “Using Outposts in Your Media Strategy,” chrisbrogan.com, Sept. 29, 2008, www.chrisbrogan.com/using-outposts-in-your-media-strategyn
