Chapter 2: IP Phones, Software VoIP, and Integrated and Mobile VoIP
DOI:
https://doi.org/10.5860/ltr.46n5Abstract
In order to establish their technical, communication, and service affordances, this chapter explores and three types of VoIP tools: 1) IP Phones, 2) software VoIP, and 3) mobile and integrated VoIP.
References
Susan Knoer, “Re: Seeking Examples of Web-Based Voice or Video Calling (VoIP) in Libraries,” e-mail to Library and Information Technology Association List (LITA-L), Dec. 14, 2009, http://lists.ala.org/sympa/arc/lita-l/2009-12/msg00061.htmlnRobert Albrecht and Judith A. Pirani, “University of Louisville: Fulfilling the Promise of VoIP,” Case Study 2 accompanying Mark C. Sheehan with Judith A. Pirani,
Spreading the Word: Messaging and Communications in Higher Education
(Boulder, CO: Educause Center for Applied Research: 2009), www.educause.edu/ers0902nMark C. Sheehan, Judith A. Pirani, Spreading the Word: Messaging and Communications in Higher Education
(Research Study, Vol. 2)
(Boulder, CO: Educause Center for Applied Research 2009) (accessed Jan. 17, 2010); Ibid.nAlbrecht and Pirani, “University of Louisville,” 4.nSheehan and Pirani,
Spreading the Word
, 65.nIbid., 66–67.nIbid.nFederal Communications Commission, “FCC Consumer Advisory: VoIP and 911 Service,” Sept. 17, 2008, www.fcc.gov/cgb/consumerfacts/voip911.pdfnSheehan and Pirani,
Spreading the Word
, 1–4.nn
