Chapter 5: Video Kiosk as Hype Cycle
DOI:
https://doi.org/10.5860/ltr.46n5Abstract
This chapter maps the progression of the kiosk project over the library hype cycle, from planning to implementation to cessation.
References
Mitch Betts, “Second Life: How to Move from a Cringe-Inducing Wasteland to Real Business Value,” Computerworld, Dec. 3, 2007, http://blogs.computerworld.com/second_life_from_cringe_inducing_technological_toddlerhood_to_high_def_simulationsnChristopher Guder, “Second Life as Innovation,”
Public Services Quarterly
. 5, no. 4 (2009): 282–288; Joe Sanchez and Jane D. Stimpson, 2009. “Implementing Second Life: Ideas, Challenges, and Innovations,”
Library Technology Reports
, 45, no. 2(2009).nFor more details on our planning and testing processes, staffing models, and technical configurations as well as an in-depth discussion of user reactions while the kiosk was operational, see Char Booth, “Developing Skype-Based Reference Services,”
Internet Reference Services Quarterly
, no. 2–3 (2008): 147–165 and Char Booth, “Video Reference and the Library Kiosk: Experimentation and Evaluation,”
Journal of Access Services
, no. 1/2(2007): 47–53.nBooth, Char. 2007. “Hi-tech Reference.” Gatherings. Ohio University Library, Summer 2007. Accessed 20 January 2010 http://www.library.ohiou.edu/friends/gatherings/2007-summer.pdfnChad Boeninger, chat message to the author, Jan. 19, 2010.nChar Booth, Informing Innovation: Tracking Student Interest in Emerging Technologies at Ohio University (Chicago: ACRL Press 2009) available at nIbid.nAnn Roselle, e-mail message to the author, March 29, 2010.nEllie Collier, e-mail message to the author, April 16, 2010.nChad Boeninger, “Monday Night Update: Episode 5,” Library Voice, March 3, 2009, http://libraryvoice.com/general/monday-night-update-episode-5nChad Boeninger, “So Maybe This Is Why No One Uses Our Skype Reference Service,” Library Voice, Jan. 12, 2010, http://libraryvoice.com/technology/so-maybe-this-is-why-no-one-uses-our-skype-reference-servicen
