Chapter 2. Mobile in the Library

Authors

  • David Lee King

Abstract

Chapter 2 of Library Technology Reports (vol. 57, no. 2), “Mobile Technology in Libraries,” discusses customer use of mobile technology in the library building. It covers how customer use of mobile technology has changed and provisions for meeting basic mobile technology needs—including adequate power, Wi-Fi, and comfortable furniture; ways to help customers charge their devices; and ways to promote mobile services in the building. It suggests fun ways to connect customers to mobile promotions, including social media connections and hashtag signs.

Author Biography

David Lee King

David Lee King is the digital services director at Topeka & Shawnee County Public Library, where he plans, implements, and experiments with emerging technology trends. He speaks internationally about emerging trends, website management, digital experience, and social media and has been published in many library-related journals. David is a Library Journal Mover and Shaker. He has written two books: Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections and Designing the Digital Experience: How to Use Experience Design Tools & Techniques to Build Websites Customers Love. David blogs at https://davidleeking.com.

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Published

2021-02-15

Issue

Vol. 57 No. 2 (2021): February/March

Section

Chapters