Chapter 3. Mobile outside the Library

Authors

  • David Lee King

Abstract

Chapter 3 of Library Technology Reports (vol. 57, no. 2), “Mobile Technology in Libraries,” covers mobile technology needs when customers are not in the library. The basic library-based activities for customers not in the physical building include checking out materials, reading library news, receiving library-focused notifications, accessing e-books and other e-resources, and asking a question. Various points of mobile access for libraries to support include the library’s website, catalog, and databases and the library’s mobile apps. Customers may also connect with libraries through social media, podcasts, or in other ways. Libraries are seizing other opportunities to use mobile technology in the community (for example, with area schools).

Author Biography

David Lee King

David Lee King is the digital services director at Topeka & Shawnee County Public Library, where he plans, implements, and experiments with emerging technology trends. He speaks internationally about emerging trends, website management, digital experience, and social media and has been published in many library-related journals. David is a Library Journal Mover and Shaker. He has written two books: Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections and Designing the Digital Experience: How to Use Experience Design Tools & Techniques to Build Websites Customers Love. David blogs at https://davidleeking.com.

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Published

2021-02-15

Issue

Vol. 57 No. 2 (2021): February/March

Section

Chapters