Chapter 2. Triage and Immediate Challenges

Authors

  • Jason Bengston

Abstract

The onset of a crisis often presents IT departments with sudden challenges. Departments need to respond swiftly to these problems and prioritize crisis response work. Chapter 2 of Library Technology Reports (vol. 57, no. 7), “Triage and Immediate Challenges,” describes that process.

Author Biography

Jason Bengston

Jason Bengtson has been a library technologist for several years across multiple institutions and he has been a manager of library technology departments for over seven years. He has been the head of two library technology departments confronting major crises. He is the author of numerous published papers and book chapters covering various library technology topics, and he is the author of the book Library Web Development: Beyond Tips and Tricks. He is also an editor for the International Journal of Library and Information Services.

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Published

2021-10-04

Issue

Vol. 57 No. 7 (2021): October

Section

Chapters