Chapter 1. What Is a Library Engagement Platform?

Authors

  • David Lee King

Abstract

People want connection. A company or a library trying to position itself as a new best friend can come across as fake. But giving people a little nudge shows they are on your radar and is OK—in fact, it’s an important aspect of doing business online. Chapter 1 of Library Technology Reports (vol. 58, no. 1), “What Is a Library Engagement Platform?” presents definitions of library engagement platforms in the context of this report and describes the activities these platforms typically make available in their functionality.

Author Biography

David Lee King

David Lee King is the Digital Services Director at Topeka and Shawnee County Public Library, where he plans, implements, and experiments with emerging technology trends. He speaks internationally about emerging trends, website management, digital experience, and social media, and has been published in many library-related journals. David is a Library Journal Mover and Shaker. He has written two books: Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections and Designing the Digital Experience: How to Use Experience Design Tools & Techniques to Build Websites Customers Love. David blogs at https://davidleeking.com.

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Published

2021-12-28

Issue

Vol. 58 No. 1 (2022): January

Section

Chapters