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Basic Concepts of Intercultural Communication

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The Archaeology of Knowledge & the Discourse on Language

' (New York: Pantheon 1982)n'“Guidelines for Library Services to Spanish-Speaking Library Users,”' Reference & User Services Quarterly 47 no. 2 (2008): 194-97nRosemary R. Du Mont, Lois Buttlar, William A. Caynon, Multiculturalism in Libraries (Westport, Conn.: Greenwood 1994)nTina Taylor-Ritzler, '“Cultural Competence Training with Organizations Serving People with Disabilities from Diverse Cultural Backgrounds,”' Journal of Vocational Rehabilitation 29 (2008): 14nBharat Mehra, '“Aquí Y Allá (Here and There) Information-Based Learning Corridors between Tennessee and Puerto Rico: The Five Golden Rules in Intercultural Education,”' Education for Information 26 no. 3 (2008): 151-68nChristopher C. Brown, '“Reference Services to the Adult Learner: Understanding the Barriers,”' Reference Librarian 69/70 no. 337 (2000):nMary M. Somerville, Gordon Yusko, '“The Librarians for Tomorrow Project: Preparing San Jose's New Generation of Librarians for Cultural Communities,”' Multicultural Review 17 no. 2 (Summer 2008): 34-38nPBL as a learning strategy was developed at McMaster University in Canada in the 1970s, and its application can include constructing authentic real-life situations to enhance and deepen the learning outcomes by workshop trainees.nK. Sarkodie-Mensah, '“Dealing with International Students in a Multicultural Era,”' Journal of Academic Librarianship 18 no. 2 (1992): 214-16nLi Zhang, '“Communication in Academic Libraries: An East Asian Perspective,”' Reference Services Review 34 no. 1 (2006): 164-76nJustina O. Osa, Sylvia A. Nyana, Clara A. Ogbaa, '“Effective Cross-Cultural Communication to Enhance Reference Transactions Training Guidelines and Tips,” in “Broadening Perspectives across Cultures and Countries,”' Knowledge Quest 35 no. 2 (2006):n“Guidelines for Library Services to Spanish-Speaking Library Users.”nRagnar Audunson, '“The Public Library as a Meeting-Place in a Multicultural and Digital Context: The Necessity of Low-Intensive Meeting-Places,”' Journal of Documentation 61 no. 3 (2005): 429-41nZhang, “Communication in Academic Libraries.”n