What Do We Do Now?

Carla J. Stoffle, Kim Leeder, Gabriella Sykes-Casavant, '“Bridging the Gap: Wherever You Are, the Library,”' Journal of Library Administration 48 1 (2008): 3-30nJanice Simmons-Welburn, Georgie Donovan, Laura Bender, '“Transforming the Library: The Case for Libraries to End Incremental Measures and Solve Problems for their Campuses Now,”' Library Administration & Management 22 3 (2008): 132nPeter F. Drucker, Management Challenges for the 21st Century (New York: HarperCollins 1999)nIbid., 74nIbid., 84nLynn A. Sheehan, Dawn M. Mueller Ed., '“Re-Inventing Reference,”' Declaration of Interdependence: The Proceedings of the ACRL 2011 Conference (Chicago: Association of College and Research Libraries 2011): 384-nGabriela Sonntag, Felicia Palsson, '“No Longer the Sacred Cow—No Longer a Desk: Transforming Reference Service to Meet 21st Century User Needs,”' Library Philosophy & Practice (2007): (accessed July 29, 2011)www.webpages.uidaho.edu/∼mbolin/sonntag-palsson.htmnDoug Way, Colleen Lyon, '“Good Enough: The New Face of Reference”' (2009) nDrucker,

management challenges

, 92–93nStoffle, et al., “Bridging the Gap,” 21–22n