Citation Tools in Academic Libraries
DOI:
https://doi.org/10.5860/rusq.51n2.143Abstract
In recent years libraries have seen an increase in the number and complexity of citation management programs like Zotero, RefWorks and Endnote, and with this an expanded role for libraries in support of citation and research management. But how should libraries best support citation management and the needs of users and how do the tools fit into information literacy programs? Penn State University librarians decided to take stock of the various tools and programs available for citation management and outline how these might be incorporated into reference and instruction settings. With an appointed Citation Tools Team, they researched tools and their uses, polled public service librarians and staff, and held workshops and discussion sessions to outline a set of best practices and to assess user, librarian, and staff needs. The result is a set of best practices for supporting, recommending, and teaching tools for the many aspects of citation management.
References
'“Zotero | Home,”' () (accessed Aug. 3, 2011)n '“EasyBib: Free Bibliography Maker—MLA, APA, Chicago Citation Styles,”' () (accessed Aug. 1, 2011)nJoseph Gibaldi, MLA Handbook for Writers of Research Papers (New York: Modern Language Association of America 2009)nNicole A. Cooke, '“Internet Resources,”' Public Services Quarterly 6 4 (2010): 360-72nAmy Butros, Sally Taylor, '“Managing Information: Evaluating and Selecting Citation Management Software, a Look at EndNote, RefWorks, Mendeley and Zotero,”' Netting Knowledge: Two Hemispheres/One World: Proceedings of the 36th IAMSLIC Annual Conference (2010): 53-66nMerinda Kaye Hensley, '“Citation Management Software: Features and Futures,”' Reference & User Services Quarterly 50 3 (2011): 204-8nBrian Croxall, '“Zotero vs. EndNote,”' The Chronicle of Higher Education, ProfHacker (2011): (accessed May 30, 2011)http://chronicle.com/blogs/profhacker/zotero-vs-endnote/33157nDuncan Hull, Steve R. Pettifer, Douglas B. Kell, '“Defrosting the Digital Library: Bibliographic Tools for the Next Generation Web,”' PLoS Computational Biology 4 10 (2008): e1000204nTeresa B. Walker, Jane S. Row, Travis Dolence, '“Teaching and Supporting EndNote at The University of Tennessee: Designing Online Alternatives to High Demand Classes,”' E-JASL: The Electronic Journal of Academic & Special Librarianship 8 2 (2007): 1nKhue Duong, '“Rolling Out Zotero Across Campus as a Part of a Science Librarian's Outreach Efforts,”' Science & Technology Libraries 29 4 (2010): 315nSee appendix A for more information and the charge of the Citation Tools Team.nSee appendix B for a selection of library webpages reviewed.nSee appendix C for a complete list of survey questions.nDiana Hacker, Barbara Fister, '“Research and Documentation Online 5th Edition,”' () (accessed May 30, 2011).n '“Purdue OWL,”' () (accessed May 28, 2011).n '“Choosing a Citation Manager,”' () (accessed Aug. 4, 2011).nJody Hunter, '“The Importance of Citation,”' () (accessed June 6, 2011).n () This Zotero feature allows the user to create a relationship between two or more items in their library. For example, a relationship can be created between an image of a painting and any articles discussing the image. For more information on creating relationships in Zotero, see the Zotero support topic here: nPenn State Libraries’ citation related questions have increased 16 percent over last year. The Libraries’ have also seen a 30 percent increase in citation management workshop attendance and an increase in requests for workshops and demonstrations for faculty and graduate student groups.nSee appendix B for examples of library citation guides.n'“Choosing a Citation Manager.”' ():n '“Zotero Use Cases,”' () (accessed June 10, 2011).n '“Citation Flowchart,”' () (accessed Aug. 6, 2011).n
